Privacy Policy
Punchbowl Packco Limited complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal
information. Personal information is information about an identifiable individual (a natural person). This policy
does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see
www.privacy.org.nz.
What personal information do we collect?
We collect information from you when you respond to a survey or fill out a form on our site, interact with us via
social media, submit a credit application, or from any direct contact with us, including via email or telephone. The
type of information we may collect could include your title, name, date of birth, e-mail address, phone number,
forms of identification, bank account details, credit history, gender, profession, specialty, company name, website
address and any other information provided by you in connection with your communication with Punchbowl or
your use of Punchbowl services.
Non-identifiable information relating to your use of our Website such as browser type, IP (internet protocol)
address and server log information (date and time of day of your visit and pages you accessed) may also be
collected.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To reply to you – if you have contacted us with a query.
• To send periodic emails – the email address you provide may be used to send you information, respond
to inquiries, and/or other requests or questions.
• To manage and maintain our relationship with you.
• To improve our website or service offering – we continually strive to improve our offerings based on the
information and feedback we receive from you.
• For direct marketing – If there is a service or opportunity which we believe would be beneficial to you,
we may contact you directly.
• For follow up on enquiries, quotes and orders – this could be to check on the status of the process, for
confirmation or to follow up on payment.
• To comply with any legislation that applies to Punchbowl or the products or services we provide you.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does
not include trusted third parties, including other entities within the Punchbowl Group; those who assist us in
operating our website, conducting our business (e.g banks, lawyers, credit agencies), or servicing you, so long as
those parties agree to keep this information confidential. We may also release your information when we believe
release is required or appropriate to comply with the law, enforce our site policies, or protect ours or other’s
rights, property, or safety. Non-identifiable information about visitor statistics may be provided to other parties for
marketing, advertising, or other uses.
How do we protect your information?
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other
misuse or disclosure.
This includes a variety of security measures to maintain the safety of your personal information when you enter,
submit, or access your personal information, including keeping records containing personal information in secure
password protected files with limited access. Unfortunately, no data transmission over the internet can be
guaranteed as totally secure. While we strive to protect such information, we cannot ensure the complete security
of information which you provide to us online.
If your Personal Information is subject to a privacy breach we will notify you if we reasonably believe that the
breach has caused serious harm or is likely to do so.
Can you access or correct your information?
Yes. If you contact us at the address below or directly with a request, we will make necessary changes or arrange
to send you a copy of any personal information that we hold about you, subject to proof of your identity being
provided.
We will only keep your Personal Information for as long as we require it for the purpose for which it was required.
However, we may also be required to keep some of your Personal Information for specified periods of time where
it is a legal requirement.
Can you arrange to be removed from our direct marketing lists?
Yes. Most of our direct marketing programs contain instructions on how to opt-out of being contacted. Otherwise,
you can contact us at the address below and we will arrange this for you.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. While we
will endeavour to appropriately vet these third-party sites, they have separate and independent privacy policies
outside of Punchbowl Packco Limited’s control. We suggest that you review that site’s privacy policy before
providing any information. Punchbowl Packco Limited takes no responsibility or liability for the content and
activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback
about these sites.
Complaints
If you have a complaint or concerns about the privacy of your Personal Information, please let us know, by
contacting us at one of the contact points below. We endeavour to resolve all disputes promptly and fairly. If you
are not satisfied with the outcome, you may refer your privacy related complaint to the Privacy Commissioner.
Terms
In addition to this Privacy Policy, your engagement with Punchbowl Packco Limited is also subject to our Website
Terms of Use and our Terms of Trade, both of which are available from the Website or at the links below:
https://punchbowl.co.nz/terms-of-trade
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
Punchbowl Packco Limited reserves the right to update our Privacy Policy at any time. An updated version will be
posted on the Website and changes will be effective from the date it is posted.
Contacting us
If there are any questions regarding this privacy policy, you may contact us at the address below:
Privacy Officer
Punchbowl Packco 646 Glenbrook Road
RD4 Pukekohe 2679
Email: Contact Us page or enquire@punchbowl.co.nz
Last Updated: 4 September 2024